The Joyful Health respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing information (if purchasing services)
- Information you voluntarily provide through contact forms or consultations
Health-Related Information
If you book a session or complete intake forms, you may voluntarily provide health-related information. This information is used solely to provide personalized wellness services.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
How we use your information
We use your information to:
- Provide and manage wellness services
- Respond to inquiries
- Process payments
- Send appointment confirmations
- Improve website functionality
- Send newsletters (if you opt in)
We do not sell, rent, or trade your personal information.
Payment Processing
Payments are processed securely through third-party providers (such as Stripe, PayPal, or other payment platforms). We do not store your full payment information on our servers.
Confidentiality of Health Information
Information shared during consultations or through intake forms is treated as confidential and used solely for providing wellness guidance.
Please note: The Joyful Health is not a medical practice and does not provide medical diagnosis or treatment.
Third-Party Services
We may use trusted third-party services for:
- Email marketing platforms
- Scheduling software
- Website analytics (such as Google Analytics)
- Payment processing
These providers have their own privacy policies governing their practices.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for communications
To make a request, please contact us at: (512)-709-9971
Children & Minor Clients
The Joyful Health may provide wellness consultations for individuals under the age of 18. However, all sessions for minors must be scheduled by a parent or legal guardian.
A parent or legal guardian must:
- Provide consent prior to services
- Complete any required intake forms
- Be present during sessions when appropriate
- Assume responsibility for decisions related to the minor’s care
We do not knowingly collect personal information directly from children without parental consent.
If we become aware that information has been submitted without proper consent, we will take reasonable steps to delete that information.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact:
The Joyful Health
Email: